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Recovering Lost Activation Codes
Get your activation code back in minutes. Need help after recovery? View activation guide
Activation
Troubleshooting
3 min read

Good News: Lost activation codes can usually be recovered in just a few minutes using one of the methods below. Don't have a TapTap Buddy safety tag yet? Get yours today!
Recovery Methods
Method 1: Check Your Email
- 1.Search your email inbox for "TapTap Buddy" or "activation code"
- 2.Check your spam/junk folder if you don't see it in your inbox
- 3.Look for an email from hello@taptapbuddy.com or noreply@taptapbuddy.com
Method 2: Contact Support
If you can't find your code in your email, our support team can help you recover it. We'll verify your identity and send you your activation codes. Still having issues? See troubleshooting guide
What We'll Need: Your order number, the email address used for your purchase, and the last 4 digits of the card used for payment.
Activation Code Recovery Tutorial
🎥 Video Placeholder: Visual walkthrough of all recovery methods
Coming Soon
Next Steps
Once you've recovered your activation code, you're ready to activate your tag! After activation, create your first profile with emergency contact information. You can also manage all your tags from your dashboard.