Contact Us
We're here to help keep your children safe. Reach out with any questions!
Email Us
Live Support
How We Can Help
Order & Shipping Support
Track your order, modify shipping details, or inquire about returns and refunds.
Setup & Technical Help
Need help activating your tags or setting up profiles? Check our Setup Guide or contact us for personalized assistance.
Special Needs Support
We understand every child is unique. Let us know how we can better support your child's specific needs - autism, epilepsy, allergies, or other conditions.
General Questions
Want to know more about how TapTap Buddy works? Check our FAQ or send us your questions.
About TapTap Buddy
Founded by Ishika, who was 11 when she created TapTap Buddy after a medical emergency at her house showed her how badly instant access to emergency information was needed.
Based in the United States
Shipping worldwide to keep children safe everywhere
Support Hours
Monday-Friday, 9 AM-6 PM EST
Emergency profile access: Available 24/7
Your child's safety is our priority.
Every TapTap Buddy tag helps reunite lost children with their families faster.