Privacy Policy
Your family's privacy is our top priority. Learn how we protect your information.
Last Updated: September 15, 2025
Table of Contents
1. Introduction
Welcome to TapTap Buddy. We are committed to protecting the privacy and safety of children and families who use our NFC-enabled safety wristbands and related services. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws.
TapTap Buddy provides NFC-enabled wristbands that store emergency contact information locally on the device itself. Our service is designed with privacy-first principles, ensuring that children's personal information is never collected online.
Key Promise
We do not collect any personal information from children under 13 years old through our online services.
2. Information We Collect
From Parents/Guardians (Adults 18+)
- Account registration information (name, email address)
- Payment information (processed securely by third-party payment processors)
- Emergency contact details for your children
- Medical information you choose to include for emergency purposes
- Product usage and analytics data to improve our services
From Children Under 13
Following COPPA Requirements
We implement all COPPA requirements and do not collect any personal information online from children under 13. All emergency contact information is stored locally on the NFC tag itself and programmed by parents. Official Safe Harbor certification is pending.
Automatically Collected Information
- Website analytics (page views, time spent, general location)
- Device information (browser type, operating system)
- IP addresses (for security and fraud prevention)
- Cookies and similar technologies for website functionality
3. How Our NFC Technology Works
Our TapTap Buddy wristbands use Near Field Communication (NFC) technology to store emergency contact information directly on the wristband itself. This offline-first approach ensures maximum privacy and reliability.
How It Works
- • Information stored locally on NFC chip
- • No internet connection required to access
- • Only accessible when someone taps the wristband
- • Parents control all information on the tag
Privacy Benefits
- • No tracking or location monitoring
- • No data sent to external servers
- • Information only shared in emergencies
- • Complete parental control over content
4. COPPA Compliance
The Children's Online Privacy Protection Act (COPPA) protects children under 13 from unauthorized data collection. TapTap Buddy exceeds COPPA requirements through our privacy-first design.
No Online Data Collection from Children
We do not collect, store, or process any personal information from children under 13 through our online services.
Parent-Controlled Setup
Only verified adults can create accounts and program emergency contact information onto NFC tags.
Emergency-Only Access
Information on NFC tags is only accessible when someone taps the wristband in an emergency situation.
5. Data Storage & Security
We implement industry-standard security measures to protect your personal information:
- Encrypted data transmission using SSL/TLS protocols
- Secure database storage with access controls
- Regular security audits and monitoring
- Limited employee access on a need-to-know basis
- NFC tags use secure storage with no remote access capability
Important Note
While we implement strong security measures, no method of transmission or storage is 100% secure. We continuously work to improve our security practices.
6. Parent Rights & Controls
Parents have complete control over their account and their children's information:
Your Rights Include:
- Access all information we have about you
- Update or correct your account information
- Delete your account and associated data
- Control what information is stored on NFC tags
- Reprogram or reset NFC tags at any time
- Opt out of marketing communications
How to Exercise Your Rights:
- Log into your dashboard to update information
- Contact us at tappect@gmail.com
- Use the NFC programming tools to update tags
- Request account deletion through support
7. Your Data Deletion Rights
Complete Data Control
You have absolute control over your data and can request deletion at any time.
Your Rights:
- Request a complete copy of all your data
- Delete your account and ALL associated information
- Remove individual child profiles
- Opt-out of all marketing communications
Zero Data Retention Policy
When you delete your account, we permanently remove ALL your data within 24 hours. This includes profiles, emergency contacts, order history, and any other information. This action cannot be undone.
How to Delete Your Data:
- Go to Dashboard → Settings → Privacy & Data
- Click "Delete My Account"
- Verify your identity via email
- Confirm permanent deletion
For immediate assistance with data deletion, contact:privacy@taptapbuddy.com
Automatic Data Deletion
Inactive accounts with no activity for 12 months will be automatically deleted after sending you notification emails.
8. Third-Party Services
We work with trusted third-party services to provide our platform:
Payment Processing
Secure payment processing through industry-standard payment processors. We do not store your payment information on our servers.
Analytics
We use Google Analytics and Meta Pixel to understand how our website is used. This data is anonymized and does not include personal information.
Cloud Hosting
Our platform is hosted on secure cloud infrastructure with appropriate data protection measures.
9. Data Retention
We retain your information only as long as necessary:
- Account information: Until you delete your account
- Payment records: As required by law (typically 7 years)
- Analytics data: Anonymized data for service improvement
- NFC tag information: Controlled entirely by you
- Inactive accounts: Automatically deleted after 3 years of inactivity
You can request immediate deletion of your account and associated data by contacting us at tappect@gmail.com.
10. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
For specific privacy concerns or data requests
We will respond to privacy-related inquiries within 30 days.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
How We Notify You:
- Email notification to your registered address
- Notice on our website and dashboard
- For material changes, 30 days advance notice
Your Options:
- Continue using our services under the new policy
- Contact us with questions about changes
- Delete your account if you don't agree with updates
Last Updated: September 15, 2025
By continuing to use TapTap Buddy after policy updates, you agree to the revised terms.