Privacy Policy

Welcome to TapTap Buddy. We are committed to protecting the privacy and safety of children and families who use our NFC-enabled safety wristbands and related services. This Privacy Policy explains how we collect, use, and protect your information with a design that aligns with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws.

TapTap Buddy provides NFC-enabled wristbands that store emergency contact information locally on the device itself. Our service is designed with privacy-first principles, ensuring that children's personal information is never collected online.

We use the information we collect to provide, maintain, and improve our services, including the following purposes related to safety notifications:

• Sending SMS text message alerts when a safety tag is scanned
• Making automated voice calls to notify you when a tag is scanned
• Sending one-time verification codes to confirm phone numbers
• Sending subscription and billing notifications
• Communicating with you about your account, orders, and product updates
• Improving our services and developing new features
• Ensuring the security and integrity of our platform

Our TapTap Buddy wristbands use Near Field Communication (NFC) technology to store emergency contact information directly on the wristband itself. This offline-first approach ensures maximum privacy and reliability.

The Children's Online Privacy Protection Act (COPPA) protects children under 13 from unauthorized data collection. TapTap Buddy is designed with a COPPA-ready architecture through our privacy-first design principles.

We implement industry-standard security measures to protect your personal information:

• Encrypted data transmission using SSL/TLS protocols
• Secure database storage with access controls
• Regular security audits and monitoring
• Limited employee access on a need-to-know basis
• NFC tags use secure storage with no remote access capability

Parents have complete control over their account and their children's information:

We work with trusted third-party service providers to deliver our platform and safety notification features. Each provider only receives the minimum data necessary to perform their service:

By providing and verifying your phone number, you consent to receive SMS text messages and automated voice calls from TapTap Buddy related to safety alerts for your child's tag.

• Message frequency varies based on tag scan activity
• Message and data rates may apply depending on your carrier
• You can opt out of SMS notifications at any time by going to Settings > Notifications and disabling SMS Notifications, or by replying STOP to any SMS message
• Opting out of SMS does not affect email notifications, which remain active
• Emergency contact phone numbers are only used for safety alert notifications after the contact's number has been verified

If you subscribe to Premium Alerts or other paid services, we collect and store certain subscription-related information:

• If you subscribe to Premium Alerts, we store your subscription status, plan type, and billing period
• Payment information is processed and stored by Stripe - we do not store credit card numbers
• Subscription history is retained for legal and accounting purposes

We retain your information only as long as necessary:

• Account information: Until you delete your account
• Payment records: As required by law (typically 7 years)
• Analytics data: Anonymized data for service improvement
• NFC tag information: Controlled entirely by you
• Inactive accounts: Automatically deleted after 2 years of inactivity

You can request immediate deletion of your account and associated data by contacting us at hello@taptapbuddy.com.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to privacy-related inquiries within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.